Terms & Conditions
TERMS & CONDITIONS
Last updated: 5 November 2026
These are the rules of the store: what you buy, how your licence works and what happens if something goes wrong.
1. WHO WE ARE
This online store (imoonstudio.com, also called Moonmarket) is run by Pedro Antonio Gómez Rodríguez, trading as iMoon Studio, an audiovisual production company.
• Address: C/ Santa Teresa de Jesús 10, 45800 Quintanar de la Orden (Toledo), Spain.
• Sales and refunds: sales@imoonstudio.com
• Support: support@imoonstudio.com
iMoon Studio is the only seller in this store. It is not a marketplace for third-party sellers: every product is created, owned and sold by us.
These Terms & Conditions apply to every purchase and free download made in the store. By creating an account or placing an order you accept them.
2. OUR PRODUCTS
We sell digital products delivered by download: WordPress plugins and themes, software, After Effects scripts, extensions and templates, music, sound effects, stock footage and images.
Each product page describes what is included, the requirements (for example the WordPress, PHP, Windows or After Effects version) and, where it applies, a preview or live demo. Please check the requirements before you buy.
Some of our content is created with the help of artificial intelligence tools. When that is the case, it is stated on the product page.
3. YOUR ACCOUNT
You need an account to buy and to download products, including free ones. Your account holds your downloads, orders, licence certificates and updates.
• Give accurate details and keep your password safe. You are responsible for activity under your account.
• Accounts are personal. Do not share your login or your downloads.
• We may suspend or close an account in case of fraud, shared downloads or a serious breach of these terms.
• You can ask us to delete your account at any time by writing to support@imoonstudio.com. Save your files and certificates first.
4. HOW TO BUY
1. Add the products you want to your cart.
2. At checkout, review your order and the total price, including taxes.
3. Accept these terms and give your consent to the immediate delivery of the digital content (see section 9).
4. Pay with one of the available payment methods.
The contract is formed when we send the order confirmation email. Your order details stay available in My account › Orders.
5. PRICES AND TAXES
Prices are shown in euros. Visitors from the United States see prices in US dollars and can switch to euros at any time. The currency you pay in is the one shown on the checkout page.
Prices for consumers include the taxes that apply according to your country of residence, and the final amount is shown before you confirm the payment. Business customers established in another EU country with a valid VAT number may be eligible for the reverse charge mechanism.
We may change prices at any time. Changes never affect orders already placed.
6. PAYMENT
Payments are made at the time of the order. We accept:
• Credit and debit cards (Visa, Mastercard, American Express and other major cards), processed by Stripe through WooPayments.
• Express payment with PayPal, Apple Pay, Google Pay and Amazon Pay. Apple Pay and Google Pay are shown when your device and browser support them.
Payments are handled by these providers over encrypted connections, and your bank may ask you to confirm the payment (for example with 3D Secure). We never see or store your full card details.
With every order you receive an order confirmation email with the details of your purchase and a PDF licence certificate, both available in My account › Orders.
7. DELIVERY
Products are delivered digitally and immediately once the payment is confirmed: on the order confirmation page, in the confirmation email and in My account › Downloads, where you can download them again whenever you need to.
Some payments take a few minutes to be confirmed. If your download does not appear, or a file does not work, write to support@imoonstudio.com with your order number.
8. LICENCE
When you buy a product, or download a free one, you do not buy the product itself: you get a licence to use it. Every product in the store comes with the same single licence. There are no licence tiers.
What the licence allows
• A non-exclusive, worldwide and perpetual licence, including commercial use.
• Use in your own projects and in projects you create for your clients.
• Use in websites, videos (including monetised videos), advertising, social media, presentations, podcasts, events, films, series, broadcasts, apps and games, as part of a larger work.
• Delivery of the finished work to your client, who may use that finished work.
• WordPress plugins and themes: each licence covers one website, unless the product page states otherwise. Staging and development copies of that same website are included. The PHP code of our WordPress products is licensed under the GPL; images, design, music and other assets included with them are covered by this licence.
• Software and After Effects tools: for use by the licence holder, within the activation limits stated on the product page, if any.
• Free products come with this same licence.
What the licence does not allow
• Selling, sharing, giving away or redistributing the original files, on their own, modified or in bundles.
• Uploading them to other marketplaces, asset libraries, stock sites or download sites.
• Using them in products whose main value is the asset itself, such as templates, stock packs, sample packs or print-on-demand items made for resale.
• Registering them, or works where they are the main element, as your own: as a trademark, logo or signature sound, or in Content ID or similar rights-management systems.
• Using them to train, fine-tune or feed artificial intelligence models.
• Using them in illegal, defamatory, hateful or pornographic content.
Licence certificate
Every completed order includes a PDF licence certificate with a unique Licence ID. It proves your licence to clients, platforms or rights holders. If an automatic copyright claim appears on content where you used our music, reply with your certificate or contact us and we will help you clear it.
The licence ends if you breach these terms, or if the order is refunded. In that case you must stop using the product and delete the files.
9. RIGHT OF WITHDRAWAL
If you are a consumer in the European Union, you have the right to withdraw from a purchase within 14 days without giving a reason.
Because our products are digital content delivered immediately, at checkout you are asked to give your express consent to the delivery starting straight away and to acknowledge that, once the download starts, you lose your right of withdrawal (article 103(m) of the Spanish consumer law, Real Decreto Legislativo 1/2007, and article 16(m) of Directive 2011/83/EU).
If you have not downloaded the product yet, you can withdraw within 14 days by writing to sales@imoonstudio.com or by using the model form at the end of these terms. Your right to a product that works as described is not affected (see section 10).
10. CONFORMITY AND REFUNDS
Our products must work as described on their product page. If a product is faulty, incomplete or not as described, we will fix it, replace it or, if we cannot do so within a reasonable time, refund it fully or partly. For consumers, the legal guarantee of conformity for digital content lasts 2 years.
The cases in which we give refunds, and how to request one, are explained in our Returns and Refunds Policy (https://imoonstudio.com/returns-and-refunds-policy/), which forms part of these terms.
11. UPDATES
WordPress plugins and themes, software and After Effects tools receive free updates for as long as the product is offered in the store: fixes, improvements and compatibility with new versions of WordPress, Windows or After Effects. There are no subscriptions or paid upgrades.
Updates are announced in the WordPress dashboard or by the program itself, and the latest version is always available in My account › Downloads. To download an update, the product may ask for the purchase email or the Licence ID.
We may change, improve or remove features in updates. A product may be withdrawn from sale; you keep your licence and your last downloaded version.
12. SUPPORT
Every product has its own FAQ at help.imoonstudio.com. For anything else write to support@imoonstudio.com or use the contact page (https://imoonstudio.com/contact/). We aim to reply within 24 hours on business days; this is a target, not a guarantee.
Support covers installing the product, using its features and fixing bugs. It does not include customisation, design work, building your site, or problems caused by your server or by other products. These can be ordered as services (https://imoonstudio.com/services/).
13. INTELLECTUAL PROPERTY
All products, as well as the store’s texts, design and brands, belong to iMoon Studio and are protected by intellectual property law. The licence does not transfer any ownership.
Third-party names such as WordPress, Elementor, WooCommerce, After Effects, Premiere Pro or Windows are trademarks of their owners and are mentioned only to describe compatibility.
14. LIABILITY
We are responsible for our products working as described. We are not responsible for damage caused by misuse, by environments that do not meet the stated requirements, by changes made to the files, or by third-party services, servers, plugins or themes. Before installing anything on a live website, make a backup.
Nothing in these terms limits the rights that consumer law gives you.
15. CHANGES TO THESE TERMS
We may update these terms, for example when we add products or payment methods or when the law changes. Each order is governed by the terms in force on the day it was placed.
16. LAW AND DISPUTES
These terms are governed by Spanish law. If you are a consumer, you keep the mandatory protections of your country of residence and may go to the courts where you live. Business customers agree to the courts of Toledo, Spain.
Before any claim, please write to us: most issues are solved quickly.
17. MODEL WITHDRAWAL FORM
Complete and send this form only if you wish to withdraw from the contract (see section 9).
To: iMoon Studio, C/ Santa Teresa de Jesús 10, 45800 Quintanar de la Orden (Toledo), Spain · sales@imoonstudio.com
I hereby give notice that I withdraw from my contract for the following digital content:
Order number: ______ · Ordered on: ______
Name: ______ · Email of the account: ______
Date: ______
